CPU — Central Processing Unit
The CPU is the brain of the computer. It fetches instructions from memory, decodes them, executes them, and writes results back. Every action the computer performs — running software, processing files, responding to input — is ultimately executed by the CPU.
Key CPU specifications: clock speed (GHz) — how many instruction cycles per second; cores — independent processing units within the chip (quad-core = 4 cores running in parallel); threads — virtual cores via hyper-threading (a 4-core/8-thread CPU can run 8 concurrent threads); cache (L1/L2/L3) — fast on-chip memory storing recently used data.
Major CPU manufacturers: Intel (Core i3/i5/i7/i9 for consumer; Xeon for servers) and AMD (Ryzen 3/5/7/9 for consumer; EPYC for servers). Intel uses LGA (Land Grid Array) sockets; AMD uses PGA (Pin Grid Array) or AM5 LGA sockets. CPU and motherboard sockets must be compatible — you cannot install an Intel CPU in an AMD motherboard.
The A+ exam frequently tests thermal issues. Thermal paste (thermal compound) fills microscopic gaps between the CPU and heat sink, improving heat transfer. Without it (or with dried-out paste), the CPU overheats and throttles. CPU throttling = the CPU automatically reduces its clock speed to prevent thermal shutdown. Symptoms: computer runs slowly under load, fans spin at maximum speed, CPU temperature near or above 90°C in monitoring software.
RAM — Random Access Memory
RAM is the computer's short-term working memory. The OS, running applications, and actively-used data are loaded into RAM because it is far faster than storage (nanosecond access vs millisecond). RAM is volatile — its contents are lost when power is removed.
Current RAM types: DDR4 is the most common in systems from 2016–2023. DDR5 is the current generation (Intel 12th gen+, AMD Ryzen 7000+). DDR generations are not backward-compatible — DDR4 sticks cannot be installed in DDR5 slots. RAM sticks also have physical notches (keys) in different positions to prevent wrong installation.
Form factors: DIMM (Dual In-Line Memory Module) for desktops — full-length sticks. SO-DIMM (Small Outline DIMM) for laptops and small-form-factor PCs — about half the length. Speed is measured in MHz (DDR4-3200 runs at 3200 MHz effective) or as PC rating (PC4-25600 = DDR4-3200).
| RAM Type | Form Factor | Use Case | Voltage |
|---|---|---|---|
| DDR4 DIMM | Full-size (288-pin) | Desktop PCs (2016–2023) | 1.2V |
| DDR5 DIMM | Full-size (288-pin) | Modern desktops (2021+) | 1.1V |
| DDR4 SO-DIMM | Small (260-pin) | Laptops, NUCs | 1.2V |
| DDR5 SO-DIMM | Small (262-pin) | Modern laptops | 1.1V |
| ECC RAM | DIMM / SO-DIMM | Servers — detects/corrects bit errors | Varies |
GPU — Graphics Processing Unit
The GPU handles graphics rendering — converting 3D scene data into the 2D pixels displayed on your monitor. Modern GPUs contain thousands of small cores optimised for parallel processing, making them also excellent for AI/ML training, video encoding, and scientific computing.
Discrete GPU: a dedicated graphics card installed in a PCIe x16 slot, with its own VRAM (Video RAM — typically 8–24 GB). Discrete GPUs from NVIDIA (GeForce) and AMD (Radeon) are required for gaming, video editing, and 3D work. NVIDIA also produces professional cards (Quadro/RTX Pro) for workstations.
Integrated GPU: built into the CPU die (Intel HD/UHD/Iris Xe, AMD Radeon Graphics). Uses system RAM rather than dedicated VRAM. Sufficient for office work, web browsing, and 4K video playback, but not for gaming or GPU compute workloads. Most Intel Core processors include integrated graphics; AMD calls this an APU (Accelerated Processing Unit).
Display outputs on modern GPUs: HDMI (most common for monitors and TVs), DisplayPort (preferred for high refresh rate monitors), USB-C/Thunderbolt (on laptops), and legacy DVI/VGA (older systems). Multiple monitors can be connected if the GPU has multiple outputs.
PSU — Power Supply Unit
The PSU converts the 120V/240V AC power from the wall outlet into the DC voltages PC components require: +12V (primary rail — powers CPU, GPU, storage motors), +5V (USB, older drives, logic circuits), and +3.3V (RAM, CPU I/O).
Wattage is the PSU's total power output capacity. The PSU must supply enough watts for all components simultaneously under full load. A gaming PC with a high-end GPU might need a 750W–1000W PSU; an office PC might need only 300W. Undersized PSUs cause random shutdowns, instability under load, or refusal to POST.
The 80 Plus certification rates PSU efficiency — the percentage of AC power converted to DC (the rest becomes heat). Bronze = 82–85% efficient; Gold = 87–90%; Platinum = 90–92%; Titanium = 94%+. Higher efficiency means less wasted heat and lower electricity bills. The certification is printed on the PSU label.
Modular vs non-modular: a modular PSU lets you attach only the cables you need, reducing cable clutter inside the case. Non-modular PSUs have all cables permanently attached.
Motherboard
The motherboard is the central hub that physically connects and allows communication between every other component. It contains the CPU socket, RAM slots, PCIe slots (for GPU and expansion cards), M.2 slots (for NVMe SSDs), SATA connectors (for drives), USB headers, and the chipset that manages data flow between components.
Form factors define the physical size and mounting hole pattern: ATX (standard full-size, 305×244mm) fits in full-tower and mid-tower cases; Micro-ATX (244×244mm) is smaller; Mini-ITX (170×170mm) is the smallest common form factor for compact builds.
The chipset (Intel: Z790, B760; AMD: X670, B650) determines which CPU generations are supported, how many PCIe lanes are available, and which features are unlocked (CPU overclocking is typically only available on Intel Z-series and AMD X-series chipsets).
The PCIe (Peripheral Component Interconnect Express) bus is the high-speed interface for GPUs, NVMe SSDs, and expansion cards. PCIe x16 slots (full bandwidth) are used for GPUs; PCIe x4 and x1 slots are used for other expansion cards. PCIe 4.0 doubles the bandwidth of PCIe 3.0; PCIe 5.0 doubles it again.
Storage — HDD, SSD, and NVMe
HDD (Hard Disk Drive) — uses spinning magnetic platters and a moving read/write head. Sequential read speeds of ~150 MB/s. Susceptible to physical shock (the read head can crash into the platter). Failure symptoms: clicking or grinding sounds, S.M.A.R.T. errors, slow read/write, bad sectors. HDDs are still cost-effective for bulk storage (e.g., NAS drives, backup drives).
SSD (Solid-State Drive) using the SATA interface — no moving parts; uses flash memory chips. Sequential read speeds of ~550 MB/s. Installs in a 2.5" bay or adapts to a 3.5" bay. Uses the same SATA cable as HDDs. The primary reason for upgrading from an HDD to an SSD is dramatically faster boot times and application load times.
NVMe SSD (Non-Volatile Memory Express) using the M.2 connector — plugs directly into a motherboard M.2 slot (no cables). Speeds of 3,500–7,000+ MB/s. Far faster than SATA SSD because NVMe uses the PCIe bus rather than the SATA interface. M.2 slots can accept either SATA or NVMe drives depending on the slot — check the motherboard spec before buying.
Connectors and Expansion Cards
| Connector / Port | What It's For | A+ Notes |
|---|---|---|
| SATA | HDD and SATA SSD data + power | L-shaped connector, 6 Gbps (SATA III) |
| M.2 slot | NVMe SSDs (and some SATA SSDs) | Keying: B key (SATA/NVMe), M key (NVMe only) |
| PCIe x16 | Discrete GPU | Largest slot; GPU requires significant power |
| PCIe x1 | Sound cards, network cards, USB expansion | Smaller slot |
| USB-A / USB-C | Peripherals, storage, charging | USB 3.2 Gen 2 = 10 Gbps; USB4 = up to 40 Gbps |
| Thunderbolt 4 | High-speed peripherals, docks, external GPU | Uses USB-C connector; up to 40 Gbps |
| 24-pin ATX | Motherboard main power from PSU | Largest PSU connector on the motherboard |
| 8-pin EPS / CPU power | CPU power from PSU | Separate from 24-pin; near CPU socket |
| 6+2 PCIe power | GPU power from PSU | Required for discrete GPUs over ~75W |
Hardware Troubleshooting Summary
No POST, no beeps, no display: Check power connections, reseat RAM. Could be PSU, RAM, or CPU failure.
POST beep codes: Count the beeps. Multiple short beeps usually indicate RAM. Long beep + short beeps often indicates GPU/video.
System powers on but won't boot to OS: Check storage connection (SATA cable, M.2 seating), verify boot order in BIOS, check for corrupted bootloader.
Random shutdowns under load: PSU insufficient wattage or failing. CPU overheating (check thermal paste, fan). GPU overheating.
Screen artifacts, corruption, or no display: GPU driver issue or GPU hardware failure. Test with integrated graphics if available.
Clicking / grinding sound from storage: HDD mechanical failure — back up immediately, replace drive.
Exam Scenarios
Cooling Systems
Cooling is fundamental to hardware reliability. Every CPU, GPU, and voltage regulator generates heat during operation, and sustained high temperatures cause performance throttling, component degradation, and eventual failure. A+ technicians must understand cooling options and how to diagnose thermal problems.
Air cooling is the dominant cooling method for consumer and enterprise hardware. A CPU air cooler consists of a metal heatsink (typically aluminum with copper heat pipes) that conducts heat away from the CPU die, and a fan that blows air through the fins to dissipate the heat into the case airspace. Case fans then exhaust the hot air out of the chassis. The critical factor is thermal paste (thermal interface material) — a thin compound applied between the CPU die and the heatsink base that fills microscopic air gaps and maximizes thermal conductivity. Dried or improperly applied thermal paste is a common cause of CPU overheating; replacing it restores normal temperatures. Thermal paste should be replaced every 3–5 years as it can dry out and lose effectiveness.
Liquid cooling (AIO — All-In-One coolers) uses a closed loop of coolant that circulates from a water block mounted on the CPU, through tubing to a radiator mounted on the case, where fans dissipate the heat. AIO coolers are more effective than air coolers for high-TDP CPUs and are quieter under sustained load. Maintenance considerations include monitoring for coolant leaks (a catastrophic failure mode), ensuring the pump is functioning, and replacing fans. Custom loops (separate pump, reservoir, water blocks, and radiators) provide even greater cooling capacity for overclocked or extreme workloads.
Passive cooling relies on convection alone — no fans. Some low-power systems (NAS devices, thin clients, embedded systems) use entirely passive heatsinks. These are maintenance-free but require good case airflow design and are limited to low TDP components.
Ports and Connectors on the A+ Exam
The A+ 220-1101 exam tests identification of physical ports and connectors. Knowing which port does what at a glance is a practical skill for a field technician who needs to identify connections quickly.
| Port/Connector | Type | Key Facts |
|---|---|---|
| USB-A | USB | The rectangular USB connector found on virtually all PCs since the late 1990s. USB 3.x ports are blue inside. |
| USB-C | USB | Oval, reversible connector. Supports USB 3.2, USB4, Thunderbolt 3/4, DisplayPort, and Power Delivery. One port, many protocols. |
| Thunderbolt 3/4 | High-speed | Uses USB-C connector. Thunderbolt 4 = up to 40 Gbps bandwidth, supports two 4K displays, daisy-chaining. Identified by the lightning bolt icon. |
| HDMI | Video/Audio | Digital audio and video. HDMI 2.0 supports 4K@60Hz. HDMI 2.1 supports 8K and 4K@120Hz. Trapezoid shape. |
| DisplayPort | Video/Audio | Digital A/V, common on professional monitors and GPU outputs. Supports higher resolutions and refresh rates than HDMI at same version. One corner is beveled. |
| RJ-45 | Networking | 8-pin Ethernet connector. The standard port for wired network connections on computers and switches. |
| RJ-11 | Telephone | 6-pin telephone connector. Smaller than RJ-45. Used for DSL modems and analog phone lines. Common exam trick: distinguish from RJ-45 by size. |
| DB-9 (RS-232) | Serial | 9-pin serial port. Legacy connector for serial communication, still found on industrial equipment, network devices, and UPS units. |
| PCIe x16 | Expansion | Long slot on motherboard for discrete GPUs. PCIe 4.0 x16 = 64 GB/s bandwidth, PCIe 5.0 x16 = 128 GB/s. |
| M.2 | Storage | Small rectangular slot for NVMe SSDs and Wi-Fi cards. M-key (notch on right) for NVMe; B+M key for SATA. Check key type before purchase. |
Laptop-Specific Hardware
The A+ exam covers laptop hardware as a distinct category because laptops use different form factors and have unique maintenance procedures compared to desktop systems.
SO-DIMM RAM (Small Outline Dual Inline Memory Module) is the laptop form factor for RAM — physically smaller than desktop DIMM sticks and not interchangeable. Many modern laptops solder RAM directly to the motherboard (non-upgradeable), so checking whether RAM is upgradeable before purchase is important for longevity. Ultrabooks and thin-and-light laptops almost universally solder RAM and storage.
Laptop batteries are lithium-ion and have a limited number of charge cycles (typically 300–500 full cycles before significant capacity loss). Most OS platforms include battery health diagnostics — Windows has powercfg /batteryreport, macOS shows cycle count in System Information. When battery life drops significantly or the battery swells (a safety hazard), replacement is required. Swollen batteries must be handled carefully as they can rupture or catch fire.
Laptop display assembly involves the LCD/LED panel, inverter (on older CCFL displays), Wi-Fi antenna wires (which run through the hinges around the display frame), and webcam. Replacing a laptop screen requires carefully routing the antenna cables back through the display assembly. A dim laptop screen that brightens when an external monitor is connected indicates the inverter has failed (on older CCFL models) or the LED backlight driver has failed — not a GPU issue.
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